Terms of Use

1. Acceptance

By accessing sobrevivendoadulto.com.br (or its alias sobrevivendoadulto.com) or buying any product from us, you agree to these Terms of Use and to the Privacy Policy. If you do not agree, do not use the site or buy.

2. Who we are

SobreVivendo Adulto is a Brazilian digital content brand, run under the responsibility of the sole proprietor Áquila Ferraz, which sells manuals, e-books, digital kits and products related to practical adult life.

3. What we sell

Digital products (PDFs, e-books, visual kits) delivered by email. We do not sell physical products at the moment. If we do, we will update these terms.

4. How purchasing works

1. You choose a manual and click "buy"
2. You fill in your name + email at checkout
3. You are redirected to Mercado Pago, where you pay (card, PIX or boleto)
4. After the payment is confirmed, you receive the PDF at the email address you provided within 5 minutes
5. Payments by boleto can take up to 1 business day to be confirmed

5. Prices and payment methods

All prices are in Brazilian reais (R$). We accept credit card (in one payment or in installments according to Mercado Pago's rules), PIX and bank slip (boleto).

Prices may change at any time; however, purchases already made keep the amount paid.

6. Right of withdrawal (CDC art. 49)

As provided by the Consumer Protection Code (CDC), you may withdraw from the purchase within 7 calendar days counted from the purchase, without having to give a reason, and receive a full refund.

To request a refund:

1. Send an email to contato@sobrevivendoadulto.com.br with your order number
2. The refund is processed by Mercado Pago within 7 business days
3. The amount goes back to the original payment method (card, PIX, etc.)

After 7 days from the purchase, or after you have downloaded the PDF, the right of withdrawal expires. For digital products, "consumption" begins when you access the content.

7. Intellectual property

All the content on the site (texts, images, Nina illustrations, manuals, layouts) is the property of SobreVivendo Adulto / Áquila Ferraz and is protected by copyright (Law 9,610/98).

When you buy an e-book, you receive a personal, non-transferable, non-exclusive license to use it. You may:

• ✅ Download it to your computer, phone or tablet
• ✅ Print it for personal use
• ✅ Show it to friends and family

You may not:

• ❌ Resell, distribute or publicly share it
• ❌ Make it available on download sites, Telegram or public Drive folders
• ❌ Use excerpts in other commercial products without written authorization
• ❌ Remove identification marks or credits

Violating these rules may lead to civil proceedings (material and moral damages) and criminal proceedings (Law 9,610/98 art. 184).

8. Member account (when we launch it)

When we launch the members area, you will create an account with email and password (or Google login). You are responsible for keeping your password safe. Do not share your account with third parties: each purchase gives access to one person.

If we detect account sharing or piracy, we may block access without prior notice and without a refund.

9. Newsletter and marketing

By signing up for the newsletter or downloading the Adult First Aid Kit (Kit Primeiro Socorro Adulto), you consent to receive emails about our products, tips and news.

You can unsubscribe at any time by clicking "unsubscribe" in the footer of any email, or by going to /cancelar (in Portuguese).

10. Availability and support

We work to keep the site up 24/7, but there may be occasional downtime for maintenance. Email support during business hours (Monday to Friday, 9am–6pm), with a maximum response time of 48 business hours.

11. Conduct on the site

The following is prohibited:

• Trying to break in, hack or compromise security
• Sending spam, viruses or malicious content through the forms
• Creating fake accounts or accounts in someone else's name without authorization
• Using bots/scripts for mass scraping
• Any illegal or offensive act, or any act against good faith

Violations may result in blocking and civil/criminal liability.

12. Limitation of liability

The manuals are educational and informational content. They do not replace specialized professional advice (medical, legal, financial, psychological). We are not responsible for decisions you make based on the content. Use common sense.

13. Changes to these Terms

We may change these Terms when necessary. The current version is always at /en/legal/termos. Relevant changes will be communicated by email (to people on the list) or by a banner on the site, with at least 30 days' notice.

14. Applicable law and jurisdiction

These Terms are governed by Brazilian law. Disputes will be resolved in the courts of the consumer's city (CDC art. 101, I) or of the supplier's headquarters.

15. Contact

Questions or suggestions? contato@sobrevivendoadulto.com.br